Warranty & Guarantee

Limited Warranty Repair of Defective Parts: This equipment is guaranteed to be free from manufacturing defects for a period of one (1) year from the date of purchase. Any defective parts will be repaired or replaced “free of charge” during that one year period. This limited warranty does not cover shipping and handling costs, or damage caused by purchaser’s misuse or accident, or damage caused by fire, flood, or any other natural disaster.

This guarantee does not apply to units that have been subjected to misuse, abuse, neglect, or accidental damage, or to units that have been used in violation of the operating instructions. Equipment that, in our judgment, shows evidence of having been altered, modified, or serviced without our authorization, will not be eligible for service under this guarantee.

Money Back Guarantee: The manufacturer and seller of this product promise to take back any single unit, purchased at the full retail price, in exchange for a full refund (less any shipping charges and a 20% restocking fee) as long as the unit so returned is undamaged with regard to physical appearance and functional operation within 60 days of its purchase. Any damage to the unit or discount of the purchase price voids this offer

Disclaimer: Except as provided in paragraph one above, the purchaser acknowledges that he or she is purchasing this equipment “as is”. The manufacturer and seller specifically disclaim all warranties, express or implied, including warranties of merchantability, or of fitness for a particular purpose or use. The manufacturer and seller assume no liability for injury, damage, or loss from the use or misuse of this equipment, either by the purchaser or by any other third party. The purchaser agrees to use this equipment at his or her own risk.

Limited Liability: This limited warranty extends only to the original purchaser, is not transferable, and is limited to the purchase price of the equipment. In no event and under no circumstances will the manufacturer or it’s agents be liable for any incidental or consequential damages resulting from either the use or misuse of this equipment, regardless of its operating condition.

  • Grant Oram

    Hi all – I have two 1AU’s. This afternoon I went to plug an 18volt Black and Decker battery in and it tripped the circuit breaker. I reset the unit and it did the same thing. I put the battery on the other charger and it started the cycle first time. The charger will switch on if there is no battery attached, but trips out as soon as you attach one. I have tried other batteries with the same result. Any ideas as to what might be causing this. Cheers – Grant…

    • shijimi

      Grant,

      It seems you may have a problem with that one charger. Please send the above information to the Tesla Charger email info@teslachargers.com and I will forward to Gary at the shop for his response.

      Please include the date you purchased the charger and any other details you can provide.

      Sincerely,

      Jeff
      Tesla Chargers